Golden Kiwi

Returns Policy

Our return and refund policy applies within 3 days of delivery, with eligibility determined on a case-by-case basis. To request a refund or exchange, kindly follow the steps on the FAQs Page. Our team will review your case and provide an appropriate resolution.

Shipping

Before proceeding to the checkout page, please select your desired delivery date. Please keep in mind that the delivery may need to be rescheduled depending on the availability of items. We provide islandwide delivery in Singapore at a rate of $5.9.

Deliveries to the following locations are subjected to a additional surcharge: Changi Airfreight Centre, Airport Logistics Park of Singapore, Jurong Port, Jurong Island, PSA compound, Mindef premises, Sentosa and Neo Tiew area.

Product Listing Image and Substitution Notice
Please note that product images are for illustrative purposes only. Actual brand and packaging may vary based on supplier availability. We strive to deliver the highest quality fruits, and in rare cases, substitutions may be made to fulfill your order. We appreciate your understanding and are committed to ensuring your satisfaction with our fresh and delicious fruits.

Gfiting and Substitution Notice
At Skcfruits, we strive to create the most enchanting fruit arrangements for your special moments. In cases where specific fruits become unavailable, our skilled florists perform thoughtful substitutions with items of equal or greater value. This ensures that the overall charm of your arrangement remains consistent.

To guarantee timely delivery, these substitutions may occur without prior notice. We appreciate your understanding, recognising that this is essential to fulfill your order requirements. Our commitment to freshness guides our choices, and substitutions are made based on the availability of seasonal fruits. For arrangements featuring a single variety, we prioritise the fruit type over color. If a particular color is unavailable, our florists will choose a different hue within the same fruit family. Rest assured, our professional team diligently preserves the arrangement's overall look, shape, size, style, and color combination.

Should you have any inquiries about your existing orders, our friendly customer service team is here to assist. Thank you for entrusting us with your fruit and flower gift moments, and we wish you safety and joy always!